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Account Manager

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Hello, we're Impero →

We’re an independent, award-winning creative agency.

We work with high-profile, global brands such as George at ASDA, Estee Lauder, Chivas, Jameson, Absolut, Aspall Cyder, Loop earplugs and a bunch of others. 

We’re pretty good at what we do. We’ve been nominated for two Agency of The Year(s) including The Drum DADI Agency of the Year in 2022. We were also shortlisted as Campaign Independent Agency of the Year and have been named Campaign Best Places to Work. We were awarded a Silver Arrow at the British Arrows Awards and are Campaign’s 2022 Global Integrated Agency of the Year. 

This year we have our sights set on a D&AD and/or Cannes Lion. 

There are about 40 of us, but that number grows all the time because we’re still young, ambitious and do great work.

We’re also 70% female with a 50/50 gender split on the senior team. We proudly have 100% pay parity, and it kind of annoys us that we even have to mention that as something unique within this industry.

We don’t like the ‘Old Guard’ of advertising. This is an agency that uses passion, ingenuity, and an anything-is-possible attitude to deliver work across all kinds of platforms. It’s one of the reasons why working here is a hell of a lot of fun. Everything’s to play for.

We gladly do things differently. We‘re super ambitious, honest and always deliver.

Not surprisingly, this is a growing agency, so we’re looking for a Junior Strategist who wants to be part of and help drive that growth.

The role: →

As an Account Manager within one of our Client Leadership teams, you will be responsible for the day-to-day running of your accounts, including relationship building with Brand Managers, end-to-end campaign management, and strategic and/or creative development of accounts. 

You will support your Account Director in managing key clients, pushing the agency to produce great work, delivering our projects with faultless delivery and ultimately bringing your clients and brands, fame and glory.

 

This will include:

  • Being the day-to-day point of contact for your clients, maintaining a consistent and positive relationship. 
  • Respond to briefs for new projects, engaging relevant agency departments as required,  and moving these forward into production. 
  • Be the brand guardian for your clients within Impero. Know that brand inside and out, keep up to date with their challenges, and maintain high standards of creative work. 
  • Partnering with Project Management to ensure your projects are running on time and to budget, including resource management, writing Scope of Work documents, and managing client expectations on budget and timeline. 
  • Assist with managing the revenue pipeline for your clients, including invoicing and purchase order management. 
  • Participate in new business activities as required.

 

You will be assessed against three key performance indicators:  

  • Be considered a valued partner by your clients at a Brand Manager level
  • Deliver projects faultlessly, on time and profitably
  • Build strong relationships internally, earning 80% positive peer feedback during reviews.

The type of people we want to meet: →

Above all, you’ll embody our core values of being honest, doggedly determined, always on point and audaciously ambitious. 

 

You will be hungry to build strong client relationships, deliver exceptional work for your clients and be part of an amazing team. More so than this, you will be willing to learn things outside your remit and pick up skills quickly.

 

  • 2 years minimum in Accounts roles. 
  • Have a good foundation of cross-channel executions in at least 2 channels eg – digital, social, OOH, shopper/brand/experiential activations and more. 
  • Excellent writing skills. 
  • Excellent verbal communication. 
  • Can problem solve and bring solutions to the table. 
  • The type of person who likes to create amazing work – rather than sit in a meeting talking about it. 
  • A good team player invested in Impero’s growth and new business opportunities.
  • Proactive and committed to developing your own knowledge and skills.
  • Unafraid to roll up sleeves and muck in. 
  • Organised and self-disciplined, with an ability to multi-task and consistently hit deadlines. 
  • Is driven, motivated and has meticulous attention to detail.
  • Have a can-do attitude and a bit of the ol’ entrepreneurial spirit.

The perks of working at The Mighty Impero include: →

  • Opportunity to Opt into our Health Insurance.
  • Employee Assitance Programme including online GP appointments, and Mental Health/Wellbeing support. 
  • Life Assurance and Income Protection.
  • Enhanced Maternity/Paternity policy.
  • New Business and New Staff Referral scheme. 
  • Hybrid working (2 days).
  • The ability to ‘Work From Anywhere’.
  • Seasonal company parties. 
  • Summer hours in June, July and August.
  • Annual personal development plan and training budget.
  • A ‘yes work’s important, but let’s not get too serious’ vibe. 
  • A distinct lack of bureaucracy or politics. 
  • Ownership over your own projects whilst enjoying an inclusive environment. 
  • Being part of something special — this is an exciting growing agency with no board of directors, or shareholders to report to. 

The Final Word: →

This is an awesome place to work. We’re in control of our own destiny. But it means we’re the only ones that can deliver it. We’re all massively ambitious and hard working. But it’s also fun.

We all get along, there’s no politics, just heaps of passion. We’re the creative industry’s new guard. And it’s awesome.

Apply →

If you feel this is the role for you, please get in touch via jobs@weareimpero.com with Account Manager as the subject line. Don’t forget to include your salary expectations.

NO Agencies please – we already work with loads.

*We receive so many wonderful applications that we can’t respond to everyone so thank you in advance for your application.

Impero is proud to have 100% gender pay parity across the board.